Frequently Asked Questions

Browse our most frequently asked questions list below to learn everything you need to know!

Q. Are your rentals clean?
A. Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitised. Once the unit is clean, it is inspected to ensure cleanliness.

Q. Do your units contain any lead in the vinyl and are they safe?
A. All of our units are made from 100% lead-free vinyl. Safety is not an option — it’s a REQUIREMENT — and the safety of your children is our #1 priority.

Q. What type of parties and events do you provide rentals for?
A. Everything! Our units are a perfect addition to any party, event, or celebration. You’ll find our bouncers, water slides, and interactive units at birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more.

Q. Can I use a water hose on a bounce house?
A. Under no circumstances should water be used with any inflatable not designed for water use. However, we do offer water-compatible inflatables. We’re happy to advise which units are suitable. A 25ft hose is provided; if the inflatable is further away, please ensure a hose is available.

Q. Does the rental have to be set up on grass?
A. No. Our inflatables can be set up on grass, cement, concrete, asphalt, or indoors. Different anchoring systems are used depending on the surface. Grass setups use long steel stakes, while other surfaces or indoor setups use sandbags. Please let us know the surface type when booking.

Still have questions?
Feel free to use our Contact Form to reach out to us anytime.